REFUND POLICY
POLICIES
Return Policy
At Glamour Glitch Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your product for any reason, we offer a hassle-free return policy to ensure your satisfaction.
Eligibility for Returns
- Timeframe: You may return products within 30 days of the purchase date.
- Condition: Items must be returned in their original condition, unopened, and unused. We cannot accept returns for products that have been opened or used due to hygiene reasons.
Return Process
- Contact Us:
- Please email our customer service team at support@glamourglitchbeauty.com with your order number, the product you wish to return, and the reason for the return.
- Our team will provide you with a Return Authorization Number (RAN) and return instructions.
- Package Your Return:
- Safely pack the product in its original packaging. Include your order number and the Return Authorization Number inside the package.
- Safely pack the product in its original packaging. Include your order number and the Return Authorization Number inside the package.
- Ship Your Return:
- Send the package to the address provided by our customer service team. We recommend using a trackable shipping service to ensure your return is received.
Refunds
- Once we receive and inspect your returned item, we will notify you via email.
- If your return is approved, a refund will be processed to your original method of payment within 7-10 business days.
- Please note that original shipping charges are non-refundable. You are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Exchanges
- We do not offer direct exchanges. If you would like a different product, please return the unwanted item for a refund and place a new order on our website.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 7 days of receipt at support@glamourglitchbeauty.com. We will arrange for a replacement or provide a refund at no additional cost to you.
Contact Us
- If you have any questions or need further assistance, please do not hesitate to contact our customer service team at support@glamourglitchbeauty.com. We are here to help!
Thank you for shopping with Glamour Glitch Beauty. Your satisfaction is our priority.